Training Workshops
Reflective practice workshops are a valuable way to build skills, strengthen team practice, and develop a shared approach to client work. I develop customised training packages your organisation can use to deliver its own learning and also facilitate workshops tailored to your team. In consultation we make professional development practical, relevant, and sustainable.
Current Workshop Packages
- Managing well – Trauma informed leadership for first-level leaders
- Looking after yourself – Managing burnout & vicarious trauma risks
- Overload not overboard – Strategies for managing work overload
Tailored to your Organisation
Every staff member has their own professional development needs for doing their best work with clients, whether they are new graduates, experienced practitioners, or in leadership roles. Sometimes training is most effective when it is tailored to a specific professional group; at other times, an interdisciplinary team can benefit from developing a shared approach to client work.
Likewise, human service organisations are unique in their approach & focus on supporting different groups of people. This is why we start with a discussion about your organisation’s needs to determine how training could best support your staff. Training is then developed & adapted to fit your requirements.
Workplace Training is for:
- Social workers and counsellors
- Welfare and community development workers
- Lawyers
- Team leaders
- Human service professionals working with clients.
“The trainer(s) had great skills/knowledge and ability to stretch individuals’ skills. I am more aware of the importance of crisis interventions and how to listen without opening up the person too much.”
– ‘Getting a Handle on PTSD’ CCWT course participant
My Approach
My approach to workshop facilitation is collaborative. I draw on the knowledge, skills and experiences of participants in a comfortable and task focused environment, which includes education, small group discussion, case-studies & experiential learning.
” It was wonderful that the workshop was interactive and allowed for sharing of experiences and ideas.”
– ‘Skills for Working With Survivors’ STARTTS course participant
Frequently Asked Questions
Can you develop a training package that we can facilitate ourselves in-house?
Yes, a training package can be tailored and adapted to your organisation, which your team can facilitate on an ongoing basis. The package includes Powerpoint slides, comprehensive trainer notes and organisation specific case-studies and scenarios that are developed in consultation with you.
Is training facilitated online or in person?
You have the option of small group online training, or in-person training in Sydney or by arrangement.
What is the process for developing bespoke training?
Firstly, we will arrange a meeting to establish the needs of your staff and their requirements for training. We will then determine whether facilitated training or a bespoke training package is the most suitable training option, and also the length of the training (e.g. a 2 hour knowledge based package or 1 – 2 days skills-based training). I will liaise with you 1- 2 more times to ensure that the training materials are appropriate to your team’s needs and skills level. For facilitated training, a training evaluation form will be provided.
What qualifications and experience do you to develop & deliver training?
I have developed and facilitated professional training workshops for STARTTS professional development program, NSW Centre for Community Welfare Training, Australian Red Cross, Jansen Newman Institute, Victoria Police Psychology Unit, Australian Federal Police and National Legal Aid. I am certified in Workplace Assessment and Training and studied social work groupwork. I have also provided psycho-educational workshops to clients in my role of Group Program Coordinator, Open Arms.
What are your training and package development fees?
Training facilitation fees are based on the Australian Association of Social Workers recommended schedule of fees. The final cost of developing & delivering training and/or providing a workshop package varies according to each organisation’s needs.
Setting Up Workplace Training
Contact me now for a 15-minute initial phone consultation. This gives us a chance to discuss your team’s professional needs.
melinda@melindaausten.com.au